The Way We Work Isn’t Working


The office, after management, is arguably the biggest inefficiency tax that organisations layer over themselves. They cost huge amounts to procure and maintain, they become an all too convenient base for meetings (another inefficiency tax), and they set a precedent for the expected hours that people are meant to work. Offices promote lengthy commuting which … Continue reading The Way We Work Isn’t Working

People Aren’t Sick Of Change. They’re Just Sick Of Change Programmes


I don’t buy into the idea that humans intrinsically hate change. I just think that by the time we’re in our 30s or 40s, lots of our experience of change – particularly in the workplace – has been more negative than positive. Instinctively rejecting it is a learned response – Tom Cheesewright People , we … Continue reading People Aren’t Sick Of Change. They’re Just Sick Of Change Programmes

Enabling A New World Of Public Service Delivery


The UK now finds itself in its lowest-ever position in the Global Trust Index, just one place off the bottom, with only Russia below it – Ed Williams President and CEO, EMEA The results are in: Nobody trusts anyone anymore. The 2020 update of the Edelman Trust Barometer, which aims to survey trust and credibility … Continue reading Enabling A New World Of Public Service Delivery

How To Keep Focussed (And Remain Sane) In A World Of Complex Problems


In our heart, we know the solution does not lie in reforming silo by silo but in organizing our silos the way people organize their lives, so that the neighbourhood becomes our primary unit of analysis and change – Cormac Russell I’ve spent two days this week with both the Connected Places Catapult in London … Continue reading How To Keep Focussed (And Remain Sane) In A World Of Complex Problems

How To Kill Doomed Projects


The challenge for managers in the “can-do” culture of business is to distinguish between belief as a key driver of success—and belief as something that can blind managers to a project’s ultimate failure – Isabelle Royer  It’s always easier to start something new than it is to stop doing something. Many of our organisations are … Continue reading How To Kill Doomed Projects

If We Don’t Develop Different Relationships, We’ll Lose Our Legitimacy


If we do not respond to people and communities’ desire for power, we will lose our legitimacy and waste the potential of the many ways they can have agency over what matters to them. If we do not continually, bravely work to build trust, we will lose the essential foundation for everything we do. – Civil … Continue reading If We Don’t Develop Different Relationships, We’ll Lose Our Legitimacy